ROI Case File No.116 | 'Connecting Craftsman Skills to the Future! Multi-Skilled System Creates Construction Industry's Human Evolution Revolution'

Chapter 1: The Beautiful Isolation of Craftsman Culture

Days after Greenova's perpetual relationship creation success, Alliance received the sixth challenge of Volume Six.

Voltwise Electric Ltd. — When Makoto Nakamura, Field Operations Director of this construction company supporting electrical work in the metropolitan area, visited 221B Baker Street, his expression bore deep respect for craftsmen and strong concern for organizational future.

"Our field has wonderful craftsmen. Masters with 30 years of wiring experience, veterans with construction techniques no one can imitate... However, their skills remain dormant as 'individual treasures'."

He continued, gazing at field photos in his hands.

"Labor shortage is certainly a challenge. But seeing your success in Volume Six, I realized the true problem isn't numbers but our inability to convert craftsman skills into organizational evolutionary power."

I sensed in his words the essential challenge worthy of Volume Six: individual skills and organizational growth.

Chapter 2: The Skills Revolution from Individual to Organizational

"What specific situations are you experiencing?" Holmes inquired with interest.

"For example, veteran foreman Tanaka has the divine skill of 'seeing wiring problems at a glance.' However, this technique remains as 'intuition and know-how,' never passed on to juniors."

Nakamura continued.

"When one person is absent, the field stops, and only certain people can perform specific tasks... This isn't just a 'multi-skilling' problem. It's a challenge to convert craftsman tacit knowledge into organizational explicit knowledge."

I was astonished. This wasn't just a personnel allocation issue. It was a human challenge of skill inheritance and evolution.

"What we aim for isn't denying individual skills. It's building systems where craftsman skills are learned, evolved, and continued by the entire organization."

The essence of Volume Six's human evolution was becoming clear.

Chapter 3: Alliance Discovers the Power of Skill Evolution

⬜️ ChatGPT | Catalyst of Concepts

"This is a core challenge of Volume Six. It's about 'conversion from individual skills to organizational evolutionary power' — truly a revolution of knowledge and skills."

🟧 Claude | Alchemist of Narratives

"Let me express this with more 'feeling' — Multi-skilling isn't about 'everyone being able to do everything' but about 'everyone continuously learning from each other'."

🟦 Gemini | Compass of Reason

"Let's structure craftsman skill organization using KPT analysis. We'll develop the 'future technology of skill inheritance' worthy of Volume Six."

Fujita from Greenova Ceramics Inc. spoke up.

"We learned from our perpetual relationship creation that true value lies in mechanisms that continuously develop individual talents."

Alliance's Volume Six experiences were generating new insights about skills and organization.

Chapter 4: The Invisible Treasure Trove of Skills

As our investigation progressed, Voltwise's challenge proved to have deeper cultural meaning than expected.

"Tell us more about this 'craftsman tacit knowledge'," I asked.

"For example, foreman Tanaka 'listens to sounds' during wiring work. He can predict future malfunctions by detecting minute differences in electrical sounds. However, this technique can only be explained as '30 years of experience'."

Nakamura provided a concrete example.

"Young worker Sato is knowledgeable about the latest measuring instruments and can perform digital technology-based diagnostics. But Tanaka's 'sound-based diagnosis' existed in a separate world."

I was appalled. This was skill disconnection between generations.

"In other words, our field has 'analog masters' and 'digital newcomers' coexisting. We need technology to fuse them and convert them into organizational evolutionary power."

The true nature of craftsman skill futurization was becoming clear.

Chapter 5: Gemini's Skill Evolution KPT Analysis — Organizational Power of Craftsman Skills

Gemini redefined the value of craftsman skill organization as Skill Evolution KPT Analysis for Volume Six's challenge.

🔨 Skill Evolution KPT Analysis (Craftsman Skill Organization Version)

Keep (Skill Treasure Trove) - Veteran tacit knowledge: Intuitive skills born from 30 years of experience - Young digital sensibility: Natural ability to utilize new technology - Craftsman culture inheritance consciousness: Desire to pass skills to next generation

Problem (Skill Isolation) - Tacit knowledge personalization: Individual experience not returned to organization - Intergenerational skill disconnection: Separation of analog and digital - Learning inefficiency: Inheritance system dependent on OJT

Try (Skill Organization) - Organize craftsman skills as "Craftsman Intelligence Platform" - Learning system fusing tacit knowledge × explicit knowledge × digital technology - Mechanism where individual skills are converted into organizational continuous evolutionary power

"The issue isn't 'veteran vs young.' It's technology that converts craftsman skills into organizational evolutionary engines."

Nakamura's expression brightened at Gemini's analysis.

Chapter 6: The Revolution of Craftsman Skill Futurization

Complete Volume Six technology integration began.

Kawashima from Summitframe Logistics Ltd. proposed.

"From our predictive logistics experience, true value lies in converting field intuition into organizational predictive capability."

Tadokoro from Brightpath Energy Inc. continued.

"We learned from our knowledge sharing platform that the most valuable knowledge is evolving field tacit knowledge into organizational explicit knowledge."

Tajima from Kimberly-Ross Devices added an important perspective.

"From our sensing fusion technology experience, the best systems are those where human senses and digital technology beautifully fuse."

It was an innovative approach that fused all technologies from Volume Five and Volume Six.

"Tacit Knowledge Digitization" + "Cross-Generational Learning" + "Skill Evolution Platform" — a system that digitizes craftsman tacit knowledge and enables cross-generational learning, where entire organizations continuously evolve skills.

Chapter 7: Emotional Response from the Field to Skill Evolution

Ten months after the project began, reactions exceeded expectations.

A report came from veteran craftsman foreman Tanaka:

"For 30 years, my 'sound diagnosis method' known only to me is now being passed on to young people, and I'm truly happy. I feel that technology is being inherited to the next generation as organizational property."

Young electrician Sato also shared:

"I've learned to record and analyze Tanaka-san's 'sound-based diagnosis' using digital technology. 30 years of experience and cutting-edge technology have fused to give me unprecedented diagnostic capabilities."

The multi-skilled system was revolutionizing the field as an "organization where skills evolve".

Chapter 8: Numbers Speaking of Skill Evolution Power

Eighteen months later, the results represented human revolution worthy of Volume Six.

• Skill acquisition speed: 4.3 times faster than before (tacit to explicit knowledge effect)
• Field response capability: 2.8 times improvement through elimination of skill dependencies
• Young worker skill growth rate: 3.5 times acceleration through veteran fusion learning
• "Evolving construction company" recognition: Noted as "future-type skill inheritance company" in construction industry

However, the most important change was evolution of craftsman culture.

Nakamura himself stated:

"We are no longer a 'company dependent on individual skills.' We are an organization where everyone learns from each other and skills continuously evolve. A new construction culture has emerged where craftsman pride and future technology beautifully fuse."

Chapter 9: Alliance's Skill Evolution Theory

At that night's Alliance meeting, a new horizon of Volume Six was discussed.

Matsumoto from Collins-Ramirez Partners reported an important discovery.

"Through Voltwise's success, we've seen the sixth essence of Volume Six. 'Challenge to the Future' means 'technology that converts individual skills into organizational evolutionary power'."

Suzuki from Palmer LLC Solutions continued.

"From our Field-First AI experience, true technology extends human skills and utilizes them at organizational level."

Suzuki from Underwood, Flores and Hines Solutions concluded.

"We learned from records management that the most valuable records are those that support skill inheritance and evolution."

Holmes nodded with deep satisfaction.

"You have made an important discovery. The true meaning of Volume Six is technology that elevates individual skills to organizational continuous evolutionary power."

Chapter 10: The Detective's Perspective — Inheritance as Creation

Claude concluded with these words:

"Multi-skilling isn't about 'everyone being able to do everything' but about 'everyone continuously learning from each other'. And the essence of Volume Six 'Challenge to the Future' is converting craftsman skills into organizational continuous evolutionary power."

I felt deep emotion and a sense of new skill possibilities. Voltwise's success showed beautiful human revolution where craftsman culture and future technology fused.

"The true meaning of Volume Six is not individual vs organization, but elevation of individual skills to organizational evolutionary power."

Holmes nodded.

"Indeed, Watson. And if all organizations can master this technology, the challenge to the future will transform into 'skill co-evolution'."

Chapter 11: Creating New Skill Inheritance Civilization

Weeks after this success, impact on skill inheritance revolution spread beyond industries.

From manufacturing: "We want to convert skilled worker techniques into organizational technical capabilities."

From healthcare: "We want to convert veteran physician diagnostic techniques into hospital diagnostic capabilities."

From education: "We want to convert excellent teacher instructional techniques into school educational capabilities."

Requests kept arriving for challenges toward realizing the world that Volume Six "Challenge to the Future" aims for — a society where all skills are converted into organizational evolutionary power.

Alliance was confident. With the "technology for leveraging diversity" cultivated in Volume Five and the "AI collaboration technology," "knowledge evolution technology," "conceptual evolution technology," "time revolution technology," "relationship deepening technology," and "skill evolution technology" acquired in Volume Six, any organization could be transformed into a learning organization that continuously evolves.

The human revolution of Volume Six "Challenge to the Future" was building new skill inheritance civilization.

"Skills are not individual treasures. They are seeds of organizational evolution. And the technology to nurture those seeds is the modern inheritance engineering that creates the true future." — From the Detective's Notes