📅 2025-09-30 11:00
🕒 Reading time: 13 min
🏷️ BLUE_OCEAN
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The week following the resolution of NordicHealth's Jobs Theory transformation case, a consultation arrived from the Middle East concerning a company exhausted by fierce competition. The sixth case of Volume XVII "The Challenge of Reproducibility" was about discovering new paths to escape competition.
"Detective, we've been engaged in intense competition in the Middle Eastern real estate market, but we're caught in price wars and can't generate profits. At this rate, excellent companies will destroy each other."
Desert Property Development CEO Ahmed Al-Mansouri visited 221B Baker Street with undeniable fatigue. In his hands were market research reports showing blood-soaked competition alongside financial data struggling with thin margins.
"We are a veteran company operating real estate development business across the Middle East. However, in recent years, the number of market entrants has rapidly increased, leading to unprecedented fierce competition."
Desert Property Development's Struggle: - Established: 1985 (40 years of track record) - Development record: Cumulative 850 buildings (major Middle Eastern player) - Annual revenue: ¥120 billion (maintaining scale) - Operating profit margin: 3.2% (significantly below industry average 8%) - Number of competitors: 15 → 85 companies (5.7x increase in 5 years)
The numbers told a story of market intensification. Ahmed's expression was marked with deep frustration.
"The problem is that all companies are developing similar properties in the same market segments, with no differentiation possible except price competition. Despite having excellent companies, no one can generate profits."
Blood-Soaked Competition Situation: - Average price decline: 28% decrease over past 3 years - Profit margin decline: Industry average dropped from 15% to 3% - Development period: 30% shortened due to competition (quality concerns) - Customer acquisition cost: 5x increase (competition intensification)
"Most seriously, everyone is doing the same thing but no one can break free. We need innovative thinking, but we don't know which direction to head."
"Mr. Ahmed, please tell me in detail about the current competitive situation."
Holmes inquired quietly.
Ahmed spread out market analysis materials with a despairing expression.
"The Middle Eastern real estate market is in complete Red Ocean state. All companies are targeting similar customers and developing similar properties."
Competition Intensification Situation:
Main Segment: Luxury Housing Market - Number of competitors: 85 companies concentrated in the same segment - Property similarity: Over 90% share the same concept - Price competition: 2-3% price decline continues monthly - Differentiation factors: Nothing found except location
Common Points of Typical Competitor Properties: - Target: Wealthy class (annual income ¥30+ million) - Location: Prime locations in city centers - Layout: Large 3-5LDK properties - Facilities: Highest-grade specifications (pool, gym, concierge) - Price range: ¥150-300 million
Desert Property's Properties: - Target: Wealthy class (annual income ¥30+ million) - Location: Prime locations in city centers - Layout: Large 3-5LDK properties - Facilities: Highest-grade specifications (pool, gym, concierge) - Price range: ¥150-300 million
I focused on the homogenization with competitors.
"This is exactly the same playing field. Differentiation other than price becomes difficult."
Ahmed sighed deeply.
"Exactly. Everyone targets the same customer base and creates similar properties, so ultimately we can only compete on price. But lowering prices eliminates profits."
Vicious Cycle of Price Competition:
Competition Intensification Spiral: 1. New entrants participate with low prices 2. Existing companies respond with price declines 3. Profit margins worsen, quality and service decline 4. Differentiation becomes even more difficult 5. Leads to even fiercer price competition
Specific Price War Examples:
Project A: Luxury Condominium Development - Desert Property sales price: ¥200 million - Competitor B countered with ¥180 million - Desert Property lowered to ¥175 million - Competitor C entered with ¥170 million - Finally Desert Property: ¥165 million (1% profit margin)
Project B: Luxury Villa Development - Initial planned price: ¥300 million (15% profit margin) - Due to price war with competitors: ¥240 million (2% profit margin) - Quality declined due to development cost compression - Customer satisfaction worsened, brand value damaged
"We're engaged in a 'war with no winners.' Excellent companies are destroying each other."
"Choosing places where you don't compete is the greatest strategy"
"Stories of escaping blood-stained seas always begin with new maps"
"Not differentiation but non-competition. Blue Ocean expands future options"
The three members began analysis. Gemini deployed the "Blue Ocean Strategy" framework on the whiteboard.
Basic Concepts of Blue Ocean Strategy: - Red Ocean: Competition in existing markets (sea of blood) - Blue Ocean: Creation of untapped markets (blue sea) - Value Innovation: Simultaneous achievement of differentiation and cost reduction - Strategy Canvas: Visualization and reconstruction of competitive factors
"Mr. Ahmed, let's analyze the competitive situation in the Middle Eastern real estate market using Blue Ocean Strategy."
Strategy Canvas Analysis of Middle Eastern Real Estate Market:
Current Competitive Factors (Red Ocean): - Location (city center): All companies compete at the highest level - Luxury facilities: All companies compete with highest-grade specifications - Large layouts: All companies compete with large properties - Brand power: Competition of veteran company prestige - Concierge service: All companies compete on enhancement - Investment value: All companies promote asset value improvement
Competition Problems: All companies compete on the same factors, making differentiation impossible. This results in a structure that inevitably leads to price competition.
Four Actions for Blue Ocean Discovery:
1. Eliminate: Abandon industry conventions - Obsession with city center locations - Excessive investment in luxury facilities - Insistence on large layouts - Excessive emphasis on investment value promotion
2. Reduce: Decrease excessive competitive factors - Concierge service (basic only) - Brand promotion (reduce excessive advertising costs) - Facility luxury (to necessary and sufficient level)
3. Raise: Exceed industry standards - Community formation support - Sustainability and environmental consideration - Lifestyle proposal capability
4. Create: New factors absent in industry - Work-life balance optimization - Multi-generational cohabitation support - Cultural exchange platform
Claude reported a groundbreaking discovery.
"This is interesting. There exists a massive Blue Ocean of 'community-oriented living environments' in the Middle Eastern real estate market."
Discovered Blue Ocean:
New Market Segment "Community Living" Analysis:
Redefinition of Target Customers: - Traditional: Individual wealthy class (isolated living) - New: Community-oriented segment (values connections) - Income bracket: ¥15-30 million (upper-middle class) - Values: Human relationships and cultural experiences over luxury
New Value Proposition: - Location: Suburban natural environments - Facilities: Enhanced shared spaces (modest individual facilities) - Layout: 2-3LDK (appropriate size) - Community: Interaction among residents from diverse cultural backgrounds - Lifestyle: Work-life balance emphasis
Revolutionary Reallocation of Competitive Factors:
Eliminated Factors: - High costs of prime city center locations - Excessive luxury facility investment - Construction costs of huge layouts - Excessive brand advertising costs
Created Factors: - Resident community manager - Multi-cultural exchange events - Workation-compatible facilities - Sustainable environmental design - Childcare and elderly support networks
Shocking Market Research Results: 4.2 million households in the Middle East region seek "community-oriented living environments," but properties addressing this are virtually nonexistent. Complete Blue Ocean state.
Detailed Blue Ocean analysis and market research revealed untapped areas in the Middle Eastern real estate market.
Detailed Analysis of "Community Living Market":
Potential Customer Characteristic Analysis:
Survey of Community-Oriented Segment (4,200 household survey): - Age group: 30-55 years (working generation) - Occupation: International company employees, entrepreneurs, cultural professionals - Values: Emphasis on "connections," "experiences," "balance" - Residential history: 65% with multi-country living experience - Current dissatisfaction: "Isolation," "lack of cultural stimulation"
True Customer Needs: - Rich human relationships > Luxury facilities - Quality of life > Asset value - Harmony of nature and culture > Urban convenience - Shared experiences > Personal space - Authenticity > Status
Confirmation of No Competition:
Survey of Existing 85 Companies: - Community-focused properties: 0 cases - Multi-cultural exchange support: 0 cases - Work-life balance consideration: 2 cases (superficial) - Medium price range support: 5 cases (no community elements)
Complete Market Void: No companies compete with community living value proposition.
Economic Analysis of Blue Ocean Strategy:
Cost Structure Innovation: - Land cost: 1/3 of urban areas (suburban location) - Construction cost: 30% reduction through luxury facility reduction - Marketing cost: 50% reduction through word-of-mouth effect - Operating cost: 20% reduction through community self-governance
Profitability Improvement: - Sales price: ¥80-120 million (appropriate pricing) - Profit margin: Traditional 3% → New 18% (6x improvement) - Turnover rate: 50% reduction in sales period through community reputation - Continuous revenue: Stable income through community management fees
Scalability: - Target customers: 4.2 million households (2x existing market size) - Expansion possibility: Applicable across Middle East - Imitation difficulty: Community management know-how is accumulative - Growth potential: Expanding trend due to value changes
Most Important Discovery: Achieving "Value Innovation"
Blue Ocean Strategy's core "simultaneous achievement of differentiation and cost reduction" is possible: - Differentiation: Uniqueness through community value - Cost reduction: Elimination of unnecessary luxury facilities - Result: Providing high customer value at low cost
Holmes summarized the comprehensive analysis.
"Mr. Ahmed, Blue Ocean Strategy's essence is 'migration from unavoidable competition battlefields to competition-free new frontiers.' Rather than continuing blood-soaked battles in existing markets, creating untapped value spaces enables sustainable competitive advantages."
Blue Ocean Creation Strategy: From "Competition" to "Creation"
Strategic Direction: Middle East Community Living Pioneer
Phase 1: Blue Ocean Entry Preparation (6 months)
New Business Model Design:
1. Product Strategy Transformation - Traditional: Luxury individual housing - New: Community-type living environment - Location: Suburban natural environment (30-45 minutes from city) - Scale: Appropriate community of 50-80 households - Price: ¥80-120 million
2. Value Proposition Innovation - Eliminate: Excessive luxury facilities, urban location premium - Reduce: Individual dedicated facilities, brand advertising - Raise: Shared facilities, environmental consideration, community services - Create: Multi-cultural exchange, work-life support, lifelong learning
Phase 2: Pilot Project Execution (12 months)
First Project: "Harmony Gardens"
Community Design: - Housing units: 72 households (ensuring diversity) - Nationality composition: 15+ countries (international character) - Age range: 30-60 years (multi-generational interaction) - Occupations: Diverse professionals (intellectual stimulation)
Facility Composition: - Individual housing: 2-3LDK (appropriate size) - Shared facilities: Coworking, library, cultural hall - Natural environment: Organic gardens, walking paths - Exercise facilities: Fitness, pool (shared type) - Childcare support: Kids club, learning support
Management System: - Community manager: 3 full-time residents - Resident self-governance: Committee system for autonomous management - Event planning: Monthly 15 interaction programs - External partnerships: Cooperation with local cultural facilities
Phase 3: Blue Ocean Expansion (Ongoing)
Horizontal Expansion of Success Model: - Annual 3 project development - Expansion to major Middle Eastern cities - Localization (regional characteristic adaptation) - Branding and know-how accumulation
Expected Effects: - Profit margin: 3% → 18% (6x improvement) - Competition avoidance: Complete escape from price competition - Market creation: Development of 4.2 million household new market - Brand establishment: Synonymous with community living
Investment Plan: - Initial investment: ¥15 billion (3 projects) - Expected revenue: ¥80 billion over 5 years - Investment recovery: 3 years - ROI: 280%
"The key is not winning competition but making competition meaningless. In Blue Ocean, you become the only choice and are freed from price competition."
Eighteen months later, a report arrived from Desert Property Development.
Results of Market Creation through Blue Ocean Strategy:
Dramatic Business Performance Improvement: - Operating profit margin: 3.2% → 19.5% (6x improvement) - Sales period: Average 18 months → Average 6 months (3x acceleration) - Customer satisfaction: 3.4/5 → 4.8/5 (industry's highest level) - Price competition: Completely avoided (unique market)
Success of Pilot Project "Harmony Gardens": - Sales record: 72 households sold out (sold out in 3 months) - Resident satisfaction: 4.9/5 (extremely high level) - Community activities: 20 spontaneous events monthly - Word-of-mouth effect: 1,200 new inquiries (no advertising)
Creation of Community Living Market: - New market entry: Other companies still have no followers (difficult to imitate) - Market size: Expanded to 6 million households exceeding expected 4.2 million - Brand recognition: Established position of "Community Living = Desert Property" - International evaluation: Attention as Middle East's first community housing
Achievement of Value Innovation:
Achieving Differentiation: - Complete differentiation from other companies (no comparison targets) - Unique value proposition (community experience) - Strong customer loyalty (resident community attachment) - Brand value establishment (chosen even at premium prices)
Achieving Cost Reduction: - Land cost: 30% reduction (suburban location) - Construction cost: 25% reduction (luxury facility review) - Marketing cost: 60% reduction (word-of-mouth effect) - Operating efficiency: Management cost reduction through resident self-governance
Resident Voices:
Family A (Engineer, father of 2): "The previous luxury condominium was lonely. In Harmony Gardens, children play with multinational friends, and I found colleagues to discuss work concerns with. The price is lower than before, but quality of life has improved dramatically."
Couple B (Entrepreneur couple): "Talking about work with other residents in the coworking space led to new business ideas. Housing has become not just living space but a place that enriches life."
Senior C (Retired university professor): "Interaction with younger generations is stimulating. I volunteer teaching science to children twice monthly and feel purpose in life. I never thought such a way of living existed."
Industry Impact: - Competitors: Started imitation following Desert Property's success (but following behind) - Industry standards: "Community value" became new evaluation axis - Government policy: Started considering community housing as national policy - Academic research: Became research subject as new housing form
Next Generation Project Development: - Project 2: "Cultural Valley" (artist-oriented community) - Project 3: "Green Harmony" (environmentally conscious community) - International expansion: Invitation requests from other Middle Eastern countries - Franchise: Launch of know-how licensing business
Ahmed's letter contained deep emotion and conviction:
"Through Blue Ocean Strategy, we transformed from 'blood-soaked competition' to 'joy of value creation.' Most important was not winning competition but making competition itself meaningless. Now we don't need to lower prices, and customers choose us. By creating the new market of community living, residents, us, and the entire industry became richer. Blue Ocean is not just strategy but philosophy for creating new value."
That night, I pondered deeply about the essential difference between competition and creation.
Desert Property's case vividly demonstrated escape from the "competition trap" that modern companies often fall into. When all companies fight on the same playing field, it ultimately leads to price competition where no one profits. The true solution lies in creating new markets that make competition itself meaningless.
Blue Ocean Strategy's true value lies in freeing companies from the binary choice of "differentiation or cost reduction." Through value innovation, both can be achieved simultaneously, creating new value spaces where customers and companies both prosper.
In the context of Volume XVII "The Challenge of Reproducibility," Desert Property's transformation provided important insights. Sustainable success reproducibility lies not in differentiation efforts in intensely competitive markets, but in creating new markets where competition itself doesn't exist.
"True strategy is winning without fighting"
Blue Ocean Strategy can be called a practical method for realizing this classical strategic thinking in modern business. The next case will also explore possibilities for new value creation that escapes traditional competition.
"Competition exhausts companies, but creation enriches them. Blue Ocean is the blue sea that frees companies from the curse of competition and opens infinite possibilities." — From the Detective's Notes
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