📅 2025-07-23 11:00
🕒 Reading time: 6 min
🏷️ Multi-channel 🏷️ Inventory Integration 🏷️ EC Collaboration 🏷️ Channel Coordination 🏷️ SWOT Analysis 🏷️ Power of Collaboration
One week after Hernandez-Murphy Company's moving human liberation success, a new challenge reached the Alliance. And this consultation became an important turning point that further deepened Alliance unity.
Young-Li Retailing—when Lee Yang, Omnichannel Manager of this rapidly growing company operating apparel select shops across 10 nationwide stores and online, visited 221B Baker Street, his expression held deep impatience.
"Our problem is 'fragmentation.' Physical stores and EC sites operate like separate companies."
He continued while gazing at inventory reports in his hands.
"Stores have unsold merchandise while EC shows 'out of stock.' Conversely, popular EC products get 'Why don't you carry this?' complaints at stores. It's like our right and left hands are fighting..."
I sensed in his words the fundamental challenge modern companies face: lack of coordination.
"Recently, management tells us 'Focus on one or the other' and 'Half-hearted is worst.' But both should have value..."
"This is an interesting structure. The key to resolution may be 'integration and harmony' rather than 'selection and focus.'"
"Could we express this feeling a bit more emotionally?—Divided power is weak, but connected power is infinite."
"Let's structure this with SWOT analysis. And we'll prove that we Alliance ourselves are a living example of this 'power of collaboration.'"
Sherman, James and Griffin Solutions' Michael stood up.
"We had the same challenge with multi-location expansion. The solution was not 'unification' but 'harmony'."
Cabrera-Brown Solutions' Maria continued:
"We learned from balancing fax and web too. It's not about abandoning one, but finding ways to leverage both."
And Harris-Guerra Solutions' Ricardo made an important observation:
"And isn't our Alliance itself proof of 'collaborative strengths' among 10 companies?"
At those words, everyone nodded deeply. It was a moment when Alliance's true value was reaffirmed.
As investigation progressed, the essence of pressure Young-Li Company faced became clear.
"What's the background of management's 'focus on one or the other' instruction?" Holmes asked sharply.
"It's a proposal from external consultants. They say 'Multi-channel is half-hearted' and 'Successful companies all specialize in single channels'..."
I was horrified. This was also a new operation by Digital Aristocrats.
"More troubling is being told 'Alliance is just a gathering of small and medium enterprises' and 'Methods that don't work for major companies,'" Lee said regretfully.
Denying Alliance's success itself and destroying collaboration value—the most direct attack method yet became visible.
Gemini redefined multi-channel value as a collaboration strategy through SWOT analysis.
"The problem isn't 'multiple channels.' It's 'fragmented channels.' And integrating them is the collaborative power Alliance has proven."
The entire Alliance showed deep empathy for Gemini's analysis.
Motrix Components' design manager proposed:
"Just as we Alliance collaborate among 10 companies, Young-Li Company should strengthen 'inter-departmental collaboration' internally."
NeonCraft Digital Solutions' representative continued:
"In web creation, collaboration between design, development, and marketing was key to success. Collaboration is competitive advantage."
Andrews-Patel Consulting' Sarah added an important perspective:
"In human resource development, mutual collaboration between individual growth and organizational growth was the success factor."
Alliance's concept was revolutionary.
"Shopify + Inventory Integration Middleware" + "Alliance-style Inter-departmental Coordination"—a system utilizing external collaboration experience to improve internal collaborative power.
Two months after the project began, dramatic changes appeared.
A report from store manager Sato-san:
"Through inventory integration, stores and EC became the same team. Previously, I thought 'EC was stealing sales,' but now it feels like we're 'creating sales together'."
EC manager Tanaka-san also spoke:
"Information from store staff about 'actual touch impressions of products' is utilized in EC product descriptions. Real and digital synergy was born."
And the most important discovery occurred:
"Referring to Alliance members' success stories, we started 'experience sharing meetings' between departments. It's like a small Alliance formed within our company," Lee said emotionally.
Three months later, beautiful feedback came from customers:
"Being able to purchase items I tried on in stores through EC is very convenient. And being able to check EC items of interest in stores. It feels like shopping in one big store with peace of mind."
Lee said with tears in his eyes:
"For customers, we were 'one company.' The fragmentation was only for our convenience."
Six months later, the results were overwhelming:
However, the most important result was internal implementation of Alliance value.
"A small Alliance was born within our company."
"We experienced the power of collaboration firsthand."
That night's Alliance meeting became the most moving one yet.
Krueger-Thomas Solutions' Elizabeth spoke:
"Young-Li Company's success showed us that our Alliance value is a universal model applicable to other organizations."
Brown, Reynolds and Krause Solutions' James continued:
"And we ourselves reaffirmed the 'beauty of collaboration'."
Hernandez-Murphy Logistics' Carlos concluded:
"Alliance isn't just a corporate federation. It's the culture of creating value through collaboration itself."
Holmes nodded with deep emotion.
"You've made an important discovery. True independence isn't becoming strong alone, but the power to become strong together."
Claude concluded:
"Divided power is weak, but connected power is infinite. And that connection is true competitive advantage."
I was deeply moved. Young-Li Company's success reaffirmed Alliance's own value.
"True independence isn't about isolation, but the power to build true collaboration."
Holmes nodded.
"Exactly, Watson. And those who possess that power achieve ultimate victory."
Around that time, the final decision was made in major corporate top executive meetings.
"Alliance's influence is spreading throughout the industry."
"Their 'collaboration model' is beginning to be recognized as a success story."
"At this rate, our 'divide and rule' strategy will completely fail."
"Execute the ultimate measure. Begin 'Alliance Large-scale Credibility Destruction Operation'."
The final attack utilizing Digital Divide was about to begin.
However, Alliance's bonds had become diamond-hard through these eight successes.
The true final battle was approaching.
"Inventory's value isn't in holding it but in being able to move it. And collaboration's true meaning isn't supporting each other but elevating each other together"—From the Detective's Notes
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